These Terms and Conditions were last updated on November 10, 2024
Introduction
“Lion Software and Consulting – FZCO” operates the website https://www.lionsoftwarestore.com/ (“Site”). By accessing or using this website, you agree to comply with the terms and conditions outlined below. These terms govern your use of the website and the services provided through it.
Governing Law
The governing law for this agreement is the law of the United Arab Emirates. All disputes arising in connection with these terms will be subject to the exclusive jurisdiction of the competent courts in the UAE.
Payment Methods
We accept Visa and MasterCard debit and credit cards for payments in AED. All transactions are processed securely, and cardholders are advised to retain a copy of transaction records, as well as our policies and rules.
Price Transparency
The displayed price and currency at the checkout page will be the same price and currency printed on the Transaction Receipt, and the amount charged to the card will be shown in your card currency.
Compliance with OFAC Regulations
We will not trade with or provide any services to countries or entities that are sanctioned by the Office of Foreign Assets Control (OFAC), in accordance with the laws of the United Arab Emirates.
Age Restrictions
Users of this website must be 18 years of age or older to register or transact. Individuals under the age of 18 are not permitted to use this website.
Account Confidentiality
Users are responsible for maintaining the confidentiality of their account information, including login credentials. You agree not to share your account details with others, and you accept full responsibility for all activities conducted under your account.
Refund and Return Policy
For all refunds, returns, or exchanges, please refer to our Refund and Return Policy available on the website. Refunds are subject to specific terms based on the service or product purchased.
Additional Refund Policy
Refunds will be processed only through the original mode of payment and will be completed within 10 to 45 days, depending on the issuing bank of the credit card.
Cancellation Policy
Customers may cancel their requested services within 24 hours. Refunds for cancellations will be made back to the payment solution used initially by the customer. Please allow up to 45 days for the refund transfer to be completed.
Updates to Terms
We reserve the right to update or modify these Terms and Conditions at any time. It is your responsibility to check for updates periodically. Any changes will become effective once posted on the website.
Contact Information
If you have any questions regarding these Terms and Conditions, please contact us via our contact page.